1. DEFINITIONS

“User” means you or any person who uses, downloads, or accesses the Service or the Application.

“Content” includes any text, graphics, images, music, software (not including the Application), audio, video, information, or other materials.

“User Content” means anything that a user posts, uploads, publishes, submits, or conveys to be made available through the Service or Application.

“Company Content” means any Content that the Company makes available through the Service or Application, including any Content licensed from a third party, but excluding User Content.

“Collective Content” means, collectively, Company Content and User Content.

FarRide, LLC enables its users to book transportation services through its online platform by integrating third-party online platforms and applications for mobile devices (“apps”; all methods collectively referred to as “FarRide Tools”).

FarRide’s service consists of arranging transportation for a user through an independent ride service provider (“Transportation Service Provider” or “TSP”). FarRide arranges this business service for the user but does not provide the actual transportation service.

2. TERMS AND CONDITIONS

The terms and conditions stated herein (collectively, the “Agreement”) constitute a legal agreement between you (the “User” or “you”) and FarRide, LLC (the “Company,” “we,” or “us”).

In order to use the Service or related Application, you must agree to all the terms and conditions set out in this Agreement.

By using or receiving any Services supplied to you by the Company, and by downloading, installing, or using any related Application provided by the Company, you acknowledge and agree to be bound by the terms and conditions of this Agreement and any future amendments and additions published through the Application.

The Company reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Service or Application at any time. Any changes become effective upon posting an updated version of this Agreement on the Company Website or Application.

It is your responsibility to review this Agreement regularly. Continued use of the Service or Application after any amendments or additions constitutes your consent to such changes.

IMPORTANT SERVICE DISCLAIMER

THE COMPANY IS NOT A TRANSPORTATION SERVICE PROVIDER AND IS NOT A TRANSPORTATION CARRIER.

The Company only connects you or other users through the Application or Website with third-party transportation providers, drivers, or vehicle operators who are willing, at their own discretion, to offer transportation services.

THE COMPANY ONLY PROVIDES INFORMATION AND A METHOD TO OBTAIN THIRD-PARTY TRANSPORTATION SERVICES AND IS NOT RESPONSIBLE OR LIABLE FOR ANY TRANSPORTATION SERVICES PROVIDED BY SUCH THIRD PARTIES.

The Service and Application are not available to children under the age of 18.

FarRide concludes the necessary agreements on its own behalf with the TSP that provide the user with a claim for transportation against the TSP.

On this basis, the user is entitled to request the transportation service and any further claims regarding that service directly from the TSP.

FarRide and the user only agree to the arrangement of a business service contract and not to the arrangement of the actual transportation services.

The claim for compensation by FarRide includes compensation for arranging business services as well as compensation distributed to the TSP for the transportation services.

3. REPRESENTATIONS AND WARRANTIES

By using the Service or Application, you expressly agree, represent, and warrant that:

• You are at least 18 years old.
• You have the right, authority, and capacity to enter into this Agreement.
• You will abide by the terms and conditions of this Agreement.
• You can read, write, and understand English.
• You are using the Service or Application solely for your personal use.
• You will keep your username and account password secure and confidential.
• You will not assign or transfer your user account to another person or entity.
• You comply with all applicable laws of the country, state, and city in which you are present while using the Application or Service.
• You will only access the Service using authorized means.
• You are responsible for downloading the correct Application for your device.
• The Company is not liable if you do not have a compatible handset or if you download the wrong version of the Application.
• The Company reserves the right to terminate this Agreement if you use the Service or Application with an incompatible or unauthorized device.
• You will only use the Service or Application for lawful purposes.
• You will not use the Services to send or store unlawful material or for fraudulent purposes.
• You will not use or store counterfeit credit cards in your user account.
• You will not use the Service or Application to cause nuisance, annoyance, or inconvenience.
• You will not impair the proper operation of the network.
• You will not attempt to harm the Service or Application in any way.
• You will not copy or distribute the Application or other content without the Company’s consent.
• You will only use the Application and Service for your own use and will not resell them to a third party.
• You will provide any proof of identity that the Company may reasonably request.
• You will only use an access point or 2G and above data account that you are authorized to use.
• You acknowledge that standard messaging and data charges may apply when requesting transportation services by SMS.

3.1 ACCESSING AND DOWNLOADING THE APPLICATION FROM ITUNES

The following applies to any App Store-sourced Application.

You acknowledge and agree that this Agreement is concluded between you and the Company only, and not Apple. The Company, not Apple, is solely responsible for the App Store-sourced Application and its content.

Your use of the App Store-sourced Application must comply with the App Store Terms of Service.

You acknowledge that Apple has no obligation to provide maintenance or support services for the App Store-sourced Application.

In the event that the App Store-sourced Application fails to conform to an applicable warranty, you may notify Apple. Apple may refund the purchase price for the App Store-sourced Application to you, subject to applicable law.

APPLICATION USE RESTRICTIONS

You shall not:

License, sublicense, sell, resell, transfer, assign, distribute, or commercially exploit the Service or Application.
Modify or create derivative works based upon the Service or Application.
Create Internet links to the Service or frame or mirror the Application on another server or device.
Reverse engineer or access the Application to build a competitive product or service.
Copy any ideas, features, functions, or graphics of the Service or Application.
Launch automated programs or scripts, including web spiders, crawlers, robots, bots, viruses, or worms that may burden or hinder the operation of the Service or Application.

You shall also not:

• Send spam or unsolicited messages in violation of applicable laws.
• Send or store infringing, obscene, threatening, libelous, unlawful, or tortious material.
• Send or store material containing viruses, worms, Trojan horses, or other harmful computer code.

Interfere with or disrupt the integrity or performance of the Application or Service.
Attempt to gain unauthorized access to the Application, Service, related systems, or networks.

The Company has the right to investigate and prosecute violations of the above provisions to the fullest extent permitted by law.

4. SELECTED CONTENT OF THE TRANSPORTATION CONTRACT FOR THE BENEFIT OF THE USER

The user can request ride details from the TSP as described under this section if such arrangements have been agreed upon with FarRide in the business service contract.

The following conditions apply to the user’s transportation claim against the TSP arranged by FarRide.

4.1 RIDE TYPES AND SERVICE CHANGES

Depending on local availability, the user may select ride requests that include:

Transfer rides
Long-distance rides
On-demand rides (“chauffeur hailing”)
Hourly bookings

If the ride actually carried out requires additional effort due to requests made by the user or guest that differ from the originally requested ride, the TSP will accommodate such requests to the extent possible.

Additional effort may result in additional costs.

Subject to availability, a user may request changes to the ride after the contract has been concluded. Additional charges may apply.

4.1.1 TRANSFER AND LONG-DISTANCE RIDES

For transfer rides, long-distance rides, and on-demand rides, the displayed price is determined based on the starting and destination addresses.

Additional fees may apply for requested stopovers according to the applicable pricing schedule.

4.1.2 HOURLY BOOKINGS

An hourly booking begins at the booked pickup time and ends in the city area of the pickup location.

If the user requests that the TSP completes the ride outside the city area of the pickup location, or if the mileage or duration of the booking is exceeded, additional fees may apply.

4.2 PICKUP TIME

The agreed pickup time is the pickup time specified in the FarRide booking confirmation.

For airport or long-distance train station pickups where the user has provided a correct flight or train number, FarRide may track the arrival time. If the flight or train is delayed, the agreed pickup time will be postponed accordingly.

4.3 VEHICLE CLASS, VEHICLE MODEL AND UPGRADES

Depending on regional availability, the user may choose from different vehicle classes, including:

1. Premium Sedan
2. Premium/SUV
3. First Class
4. Sprinter Class
5. Electric Class

The vehicles displayed in the FarRide Tools are illustrative examples only.

There is no guarantee of a specific vehicle model within a selected vehicle class.

FarRide may upgrade a user from Business Class to a higher vehicle class at no additional cost, depending on availability.

4.4 TRANSPORT SAFETY AND CONSEQUENCES
4.4.1 LUGGAGE AND ANIMALS

The price shown in the booking confirmation includes the number of pieces of luggage specified in the booking form.

Excess or bulky luggage, including wheelchairs, weapons, or animals, must be specified during booking.

The TSP may refuse transportation of luggage, weapons, or animals that were not agreed upon in advance, subject to applicable local laws.

If the TSP permits additional luggage, weapons, or animals that were not specified in the booking, additional surcharges may apply.

4.4.2 TRANSPORT OF CHILDREN AND MINORS

Children: The need for child restraints must be specified by the user in the ride request, including the number and ages of children and the type of child restraints required.

Minors: Transportation of unaccompanied minors may be rejected by the TSP. The determination of minor status will be made according to the applicable laws of the region where the transportation occurs.

4.4.3 PASSENGERS AND LUGGAGE LIMITATIONS

The maximum number of passengers and the number and size of luggage items permitted for a specific vehicle will be provided by FarRide according to its applicable luggage policy.

The TSP may refuse to transport passengers or luggage if space or safety conditions do not permit transportation.

4.4.4 IMPEDIMENT TO TRANSPORTATION

The TSP may refuse to transport a user if mandatory requirements have not been properly communicated or were incorrectly communicated by the user during the ride request.

If transportation is not possible for this reason, FarRide may still be entitled to compensation from the user under the applicable business service contract.

4.5 DELAYS

Exceptional situations, such as striking air traffic controllers, severe weather conditions, and similar circumstances, can only be compensated to a limited extent.

In such cases, users may be required to accept longer waiting times or short-notice cancellations.

4.6 CANCELLATIONS, REBOOKINGS AND NO-SHOW RIDES
4.6.1 CANCELLATION

For reservation rides, long-distance rides, and hourly bookings, cancellation is free if the time between cancellation and the agreed pickup time is more than two hours.

If cancellation occurs two hours or less before the agreed pickup time, the full price must be paid.

An effective cancellation can only be made using the cancellation function on the Website or Application.

4.6.2 REBOOKINGS

Rebookings are generally treated as new bookings.

The cancellation regulations stated above apply to the originally agreed ride.

Accordingly, FarRide may retain a compensation claim for the originally agreed ride.

4.6.3 NO-SHOW RIDES AND USER DELAYS

If a user does not appear for a ride and does not cancel it, this constitutes a “no-show.”

The user’s claim for transportation against the TSP may no longer apply; however, FarRide may still be entitled to compensation from the user.

For reservation and long-distance rides, a ride is considered a no-show if the user or guest does not appear within 30 minutes after the agreed pickup time.

For airport or long-distance train station pickups, a ride is considered a no-show if the user or guest does not appear within 60 minutes after the agreed pickup time.

No-show rides must be fully compensated, although applicable waiting-time surcharges may not apply under the circumstances described in this Agreement.

4.7 BEHAVIOR IN THE LIMOUSINE

During the entire ride, all applicable road traffic rules and regulations must be followed, including the obligation to wear a seat belt.

The TSP’s instructions must always be followed.

Guests are prohibited from opening doors during the ride, throwing objects from the vehicle, hanging any part of their body outside the vehicle, or screaming from the vehicle.

Smoking is strictly prohibited in the passenger compartment.

If a user or guest violates this rule, the user may be responsible for vehicle cleaning costs and resulting loss of serviceability.

Consumption of food is discouraged.

Alcoholic beverages may only be consumed in the vehicle with the prior consent of the TSP.

5. REMUNERATION AND PAYMENT
5.1 GENERAL PRINCIPLES

The booking confirmation specifies the compensation payable to FarRide.

Key factors may include:

Selected vehicle class
Route
Advance booking period
Pickup time
Pickup location, where applicable

Special requests, including multilingual chauffeurs, individual vehicle markings, intermediate stops, bulky luggage, child seats, and similar services, may increase the price.

5.2 RIDE CHANGES

The user or guest may change the ride request after conclusion of the business service contract and, where possible for the TSP, after the ride has started.

Requests for upgrades or additional services, including additional distance or hours, will be recalculated and charged according to the applicable price schedule.

For hourly bookings, any commenced half-hour may be charged as a full half-hour.

If the booked distance or number of hours is shortened compared with the original booking, the agreed compensation remains unaffected.

5.3 OTHER CHARGES
5.3.1 WAITING TIMES FOR TRANSFER RIDES

For airport or long-distance train station pickups, no waiting surcharge applies for up to 60 minutes after the agreed pickup time.

In all other cases, no waiting surcharge applies for up to 15 minutes after the agreed pickup time.

Additional waiting time may be charged according to the applicable hourly booking prices for the relevant city area and vehicle class, plus applicable sales tax.

5.3.2 ADDITIONAL MILES FOR HOURLY BOOKINGS

Hourly bookings include the mileage specified in the booking form or provided by telephone.

Additional miles will be separately invoiced according to the applicable route prices for the booked vehicle class and city area, including applicable sales tax.

5.4 PAYMENT METHODS AND TRANSACTION FEES

The user may pay for a ride by credit card.

Any credit card fees incurred are borne by FarRide.

The user bears transaction fees associated with payment by transfer, including fees resulting from different currencies or locally different accounts.

By adding a payment method to your account, you authorize FarRide and its payment service providers to collect and store your payment information.

Your default payment method is listed on your account’s payment information page and may be updated at any time.

You may add multiple payment methods. You agree that FarRide may charge any available payment method for future transactions or fees.

5.5 PAYMENT WARNINGS AND FAILED CREDIT CARD PAYMENTS

For each payment warning notice, FarRide may charge a reasonable reminder fee.

For failed credit card debit authorizations, FarRide may invoice the user for expenses incurred and may charge a reasonable processing fee per incident.

5.6 INVOICES AND PAYMENT DUE DATE

FarRide will make applicable invoices available electronically for download through the User account.

If payment is made by credit card, the applicable compensation is due immediately.

If payment is made by bank transfer, the payment term specified in the invoice applies.

5.7 VOUCHERS

Vouchers are one-time use and may only be redeemed individually.

Vouchers may not be combined with additional vouchers and cannot be redeemed for cash.

5.8 ON-DEMAND RIDES

If you cancel or withdraw a ride request on the Company Platform more than five (5) minutes after your request has been accepted by a driver, you agree to pay a non-refundable $10 cancellation fee.

6. THIRD-PARTY INTERACTIONS

During use of the Application and Service, you may communicate with, purchase goods or services from, or participate in promotions offered by third-party service providers, advertisers, or sponsors.

Any such activity, including its terms, conditions, warranties, and representations, is solely between you and the applicable third party.

The Company and its licensors are not responsible or liable for any such correspondence, purchase, transaction, or promotion between you and any third party.

The Company does not endorse websites linked through the Service or Application and is not responsible for their content, products, services, or other materials.

Certain third-party providers may require you to agree to additional or different terms before using their goods or services. The Company disclaims responsibility or liability arising from such agreements.

The Company may rely on third-party advertising and marketing supplied through the Application or Service to subsidize the Application or Service.

By agreeing to these terms and conditions, you agree to receive such advertising and marketing.

7. DISCLAIMER OF WARRANTIES

THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY, OR COMPLETENESS OF THE SERVICE OR APPLICATION.

The Company does not represent or warrant that:

The Service or Application will be secure, timely, uninterrupted, or error-free.
The Service or Application will meet your requirements or expectations.
Stored data will be accurate or reliable.
Products, services, information, or other materials obtained through the Service will meet your requirements or expectations.
Errors or defects will be corrected.
The Service or its servers will be free of viruses or harmful components.

THE SERVICE AND APPLICATION ARE PROVIDED TO YOU STRICTLY ON AN “AS IS” BASIS.

To the maximum extent permitted by applicable law, the Company disclaims all express, implied, statutory, or other warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement of third-party rights.

8. INTERNET DELAYS

The Company’s Service and Application may be subject to limitations, delays, and other problems inherent in the use of the Internet and electronic communications.

The Company is not responsible for delays, delivery failures, or other damage resulting from such problems.

9. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND/OR ITS LICENSORS SHALL NOT BE LIABLE FOR INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL, OR OTHER DAMAGES OF ANY TYPE OR KIND.

This includes damages relating to personal injury, loss of data, revenue, profits, use, or other economic advantage.

The Company and/or its licensors shall not be liable for loss, damage, or injury arising out of or connected with the Service or Application, including the use or inability to use the Service or Application.

The Company may introduce users to third-party transportation providers for transportation services.

The Company does not assess the suitability, legality, or ability of third-party transportation providers and is not responsible for their transportation services.

10. CONDUCT OF USERS

By entering into this Agreement or using the Application or Service, you agree that:

You will not misuse any third-party vehicle.
You will not use any third-party vehicle for illegal purposes.
You will not engage in illegal activities while using a third-party vehicle.
You will comply with applicable laws in the city and state where you use the Application.
11. INDEMNIFICATION

By entering into this Agreement and using the Application or Service, you agree to defend, indemnify, and hold harmless the Company, its licensors, parent organizations, subsidiaries, affiliates, officers, directors, Users, employees, attorneys, and agents from and against claims, costs, damages, losses, liabilities, and expenses arising out of or connected with:

Your violation or breach of this Agreement.
Your violation of applicable law or regulation.
Your violation of the rights of any third party.
Your use or misuse of the Application or Service.
12. NOTICE

The Company may provide notice by means of a general notice on the Service, electronic mail to the email address associated with your account, or written communication sent by first-class mail or prepaid post.

You may provide notice to the Company by written communication delivered by a nationally recognized overnight delivery service or first-class postage-prepaid mail to the Company’s designated mailing address.

13. ASSIGNMENT

This Agreement may not be assigned by you without the prior written approval of the Company.

The Company may assign this Agreement without your consent to:

A parent or subsidiary
An acquirer of assets
A successor by merger

Any assignment in violation of this section shall be void.

14. GOVERNING LAW

This Agreement is governed by the laws specified by the Company and applicable United States law.

Any suit, action, or proceeding arising from this Agreement shall be instituted in the applicable federal or state courts, and each party submits to the jurisdiction of such courts as provided by this Agreement.

15. DISPUTE RESOLUTION

You and the Company agree that any dispute, claim, or controversy arising out of or relating to this Agreement, the Service, or Application will be settled by binding arbitration, except where applicable law provides otherwise.

Each party retains the right to bring an individual action in small claims court and seek appropriate injunctive or equitable relief concerning intellectual property rights.

YOU ACKNOWLEDGE AND AGREE THAT YOU AND THE COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.

ARBITRATION RULES AND GOVERNING LAW

The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the applicable AAA Rules.

The Federal Arbitration Act will govern the interpretation and enforcement of this section.

ARBITRATION PROCESS

A party wishing to initiate arbitration must provide the other party with a written Demand for Arbitration as specified by the AAA Rules.

The arbitrator will be selected in accordance with the procedures specified in this Agreement and the applicable AAA Rules.

ARBITRATION LOCATION AND PROCEDURE

Unless otherwise agreed, arbitration will be conducted according to the procedures and location specified under this Agreement and applicable AAA Rules.

For claims within the applicable threshold, arbitration may be conducted based solely on documents submitted to the arbitrator unless a hearing is requested or deemed necessary.

ARBITRATOR’S DECISION

The arbitrator will render an award within the timeframe specified by the AAA Rules.

The arbitrator’s decision will include the essential findings and conclusions upon which the award is based.

Judgment on the arbitration award may be entered in any court having jurisdiction.

FEES

Responsibility for AAA filing, administrative, and arbitrator fees will be determined according to the applicable AAA Rules and the provisions of this Agreement.

CHANGES

If the Company changes this “Dispute Resolution” section after the date you first accepted this Agreement, you may reject such change by sending written notice within 30 days of the date the change became effective.

By rejecting such a change, you agree to arbitrate disputes according to the provisions of the Dispute Resolution section in effect when you first accepted this Agreement or any subsequent applicable version.

16. GENERAL

No joint venture, partnership, employment, or agency relationship exists between you, the Company, or any third-party provider as a result of this Agreement or use of the Service or Application.

If any provision of this Agreement is held to be invalid or unenforceable, that provision shall be removed or limited to the extent necessary, and the remaining provisions shall continue to be enforced to the fullest extent permitted by law.

The failure of the Company to enforce any right or provision of this Agreement shall not constitute a waiver of that right or provision unless acknowledged and agreed to by the Company in writing.

This Agreement constitutes the entire agreement between you and the Company and supersedes all prior or contemporaneous negotiations, discussions, or agreements concerning the subject matter of this Agreement.