INFORMATION WE COLLECT

When you use these services, you’ll share some information with us. We want to be upfront about the information we collect, how we use it, and the controls we give you to access, update, and delete your information.

Upon registration with the Service (either as a consumer, partner, or driver), a user profile is developed to further customize the user’s experience.

The current required data fields are:

• Email
• Password
• Name
• Phone Number
• Date of Birth
• Gender
• Installed Application
• User’s Image Information

In addition, tracking information, which may be used in the background, is collected as you navigate through our Website or use the Service, including geographic areas.

If you are traveling in a vehicle ordered via the Service, the driver’s mobile phone will record your GPS coordinates. Most GPS-enabled mobile devices can define one’s location within the operating area. We collect this information in order to calculate your fare and do not use it for any other purpose.

We collect users’ device types and unique identifiers. We use this information for the sole purpose of providing you with the most up-to-date application and features.

You may also choose to upload a photo while using the site or application. If you do so, this information may be viewable by the drivers who are picking you up so that they are able to verify your identity.

You may remove such photos or update them at any time by logging into your account.

If you use our services through your mobile device, we will track your geo-location information so that you are able to view drivers in your area, set your pickup location, and allow drivers to find your pickup location.

You may at any time stop allowing our application to track your geo-location information by turning off the geo-tracking function on your mobile device.

COOKIES

To help us serve you, we use “cookies” to store and sometimes track user information. A cookie is sent to your browser from a web server and stored on your computer’s hard drive.

Cookies can be disabled or controlled by setting a preference within your web browser.

Users of the Website should be aware that non-personal information and data may be automatically collected through the standard operation of the Company’s computer servers or through the use of cookies.

THIRD-PARTY SERVICES

The app does use third-party services that may collect information used to identify you.

Third-party service providers used by the app include:

• Google Play Services
• Facebook

CHILDREN UNDER 13

The Site and Services are not directed to children, and children are not eligible to use our Sites or Services.

Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 13 years of age.

If we later learn that a user is under 13 years of age, we will take steps to remove that user’s Personal Information from our databases and prevent the user from utilizing the Site and Services.

HOW WE USE YOUR INFORMATION

Our primary goal in collecting information is to provide you with an enhanced experience when using the Service.

We use this information to monitor which features of the Service are used most, allow you to view your trip history, process payments through our PCI-certified payment partner, display promotions, rate trips, and determine which features we need to focus on improving.

We may also use usage patterns and geographic locations to determine where we should offer or focus services, features, and resources.

We use the mobile information collected so that we are able to serve you the correct app version depending on your device type.

We use the credit card information you provide to us so that we are able to bill you for services.

The Company uses your Internet Protocol (IP) address to help diagnose problems with our computer server and administer our Website. Your IP address is also used to help identify you and gather broad demographic data.

SERVICE-RELATED ANNOUNCEMENTS

We will send you strictly service-related announcements on rare occasions when we deem it necessary to do so.

For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt out of these communications, which are not promotional in nature. If you do not wish to receive them, you may deactivate your account.

CUSTOMER SERVICE

Based upon the personally identifiable information you provide to us, we will send you a welcoming email to verify your username and password.

We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.

We will communicate with you by email or telephone, in accordance with your wishes.

TARGETED ADVERTISING

We may use your user information to engage in targeted advertising. This information may include a user’s web browsing and search history.

This information may be used to select which FARRIDE advertisement should be displayed to a particular individual on websites other than FARRIDE.

The information collected is only linked to an anonymous cookie ID (alphanumeric number); it does not include personal information such as an individual’s name, address, or credit card number.

Targeted advertisements may come from FARRIDE or through third-party website publishers.

OUR DISCLOSURE OF YOUR INFORMATION

We do not sell, rent, or trade your personal information or geo-location information. We will only use this information as disclosed within this Privacy Policy.

The Company may share aggregated information that includes non-identifying information and log data with third parties for industry analysis and demographic purposes.

We may employ third-party companies and individuals to facilitate our Service or provide the Service on our behalf, including:

• Processing payments
• Providing customer support
• Providing geo-location information to our drivers
• Hosting our job application form
• Providing Website-related services
• Maintaining databases
• Providing web analytics
• Improving Website features

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

The Company cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose information about you to government or law enforcement officials or private parties as required by law.

If we are involved in a merger, acquisition, or sale of all or a portion of FARRIDE, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.

ACCESS TO YOUR PERSONAL INFORMATION

If your personal information changes, or if you no longer desire our service, you may correct, delete, or amend it by making the change on your member information page or by emailing us at Support@FarRide.com.

We will respond to your access request within 30 days.

We will retain your information, including geo-location information, for as long as your account is active or as needed to provide you with services.

If you wish to delete your account, you can do so by selecting “Delete Account” on your profile tab. Alternatively, you may request deletion by contacting Support@FarRide.com.

When your account is deleted, all personal information and other data linked to it will also be deleted.

We will only retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

SECURITY

The personally identifiable and geo-location information we collect is stored within our database.

We use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls, and SSL (Secure Sockets Layer) to protect your information.

However, no security system is impenetrable. We cannot guarantee the security of our database or guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

We recommend that you do not disclose your password to anyone.

INVITE FRIENDS

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address.

We will automatically send your friend a one-time email inviting them to visit the site.

We store this information solely for the purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact us at Support@FarRide.com to request that we remove this information from our database.

SOCIAL MEDIA FEATURES AND WIDGETS

Our Website includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share button or interactive mini-programs that run on our site.

These Features may collect