How it Works

#1

Book using our APPs, website, or call center

Our booking process is very simple and efficient:

  • Enter your pickup & dropoff locations
  • Tell us your desired pickup time
  • Select the car class which best suits your needs and budget
#2

Your ride

After booking, you will receive an email with all you trip specifications, including pick up time and locations. Please revise information to make sure we have it correct.

On the day of your ride, you will receive SMS updates – one informing you that your car is on its way, and a second letting you know as soon as your driver has arrived at the pickup location.

Your ride includes 15 minutes’ waiting time for standard pickups and 30 minutes for airport pickups. Even if your driver has arrived early, your included waiting time starts from the time you booked your ride.

Our booking system incorporates a flight tracking software providing live arrival information for all flights. this ensures our drivers have up to date information on any early arrivals delays or diversions.

#3

Rate your ride

After your ride has taken place, we would appreciate it if you could rate your car and driver. To do this, visit our site and search for our survey form and then ‘Rate ride’. also we will send a link to the survey form on your trip receipt,or you can rate your ride by leaving a review on Facebook